Knowledge Base




When do Apple wireless devices appear in AirPort Utility?

When AirPort Utility is opened, a list of Apple wireless devices appear in the wireless device List: Devices appear in the wireless device list so you can individually select and configure them. Apple wireless devices include AirPort Extreme Base Station, AirPort Express, and Time Capsule. (more…)

August 13, 2009 — Category: Knowledge Base

Troubleshooting iTunes installation on Mac OS X

If you are having trouble installing iTunes on a Mac OS X computer, here are some things to try. (more…)

August 13, 2009 — Category: Knowledge Base

Apple fixes OS X BIND DoS vulnerability

Apple releases another OS X Security Update only days after releasing a previous one. The new update fixes a BIND DNS DoS flaw that primarily affects OS X Server administrators. Click the link above for more details. (more…)

August 12, 2009 — Category: Security Alerts

Numbers ‘09: Importing a document from another application

You can create a new Numbers spreadsheet by importing a document created in Microsoft Excel or AppleWorks 6. Numbers can also import files in comma-separated value (CSV) format, tab-delimited format, and Open Financial Exchange (OFX) format (more…)

August 12, 2009 — Category: Knowledge Base

iTunes displays a -69 error when syncing iPod

When you try to sync files to any iPod in iTunes on a Mac or Windows computer, you might see the following -69 error message: “Attempting to copy to the disk failed. An unknown error occurred (-69)” (more…)

August 12, 2009 — Category: Knowledge Base

Mac OS X Server v10.5, Xserve: How to set the router settings for a second Ethernet interface to use a private network with no router

When you use Server Assistant to configure a second Ethernet interface to use a private network without a router, you will not be able to continue if you leave the router address blank. (more…)

August 12, 2009 — Category: Knowledge Base

About Security Update 2009-004

This document describes the security content of Security Update 2009-004, which can be downloaded and installed via Software Update preferences, or from Apple Downloads. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. (more…)

August 12, 2009 — Category: Knowledge Base

About Security Update 2009-004

This document describes the security content of Security Update 2009-004, which can be downloaded and installed via Software Update preferences, or from Apple Downloads. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. (more…)

August 12, 2009 — Category: Knowledge Base

About Security Update 2009-004

This document describes the security content of Security Update 2009-004, which can be downloaded and installed via Software Update preferences, or from Apple Downloads. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available (more…)

August 12, 2009 — Category: Knowledge Base

iTunes for Windows: Gathering iPod and iPhone diagnostics

iTunes for Windows includes an iPod/iPhone connectivity test as well as an iPhone/iPod touch sync test. You can use these features to assist you in troubleshooting an issue when trying to use your iPod or iPhone with iTunes. (more…)

August 12, 2009 — Category: Knowledge Base