Knowledge Base



Syncing Videos to iPod

iTunes includes several options to automatically or manually sync videos to your iPod classic, iPod nano (3rd and 4th generation), iPod (5th generation) or iPod touch. Read this article to learn more about these two methods. (more…)

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September 10, 2009 — Category: Knowledge Base

How to find and remove duplicate items in your iTunes library

You may sometimes see an item displayed more than once in your iTunes library. To find and remove all items that show up more than once in your library, follow the steps below. (more…)

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September 10, 2009 — Category: Knowledge Base

iPhone and iPod touch: Syncing not enabled error message after restoring from a backup

After restoring from a backup: You may see one of these error messages when attempting to sync with your computer via USB: iTunes could not sync calendars to the iPod because calendars have been disabled on the iPod. iTunes could not sync contacts to the iPod because contacts have been disabled on the iPod. You may see that the sync options are not selected in iTunes. (more…)

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September 10, 2009 — Category: Knowledge Base

How to create and buy a ringtone for your iPhone (U.S. iTunes Store)

You can create iPhone ringtones from many songs purchased from the iTunes Store on your computer. Personalize your ringtone by choosing up to 30 seconds of your favorite song with the easy-to-use iTunes ringtone editor. You can also fade the ringtone in and out, and choose how long to wait before looping the ringtone. (more…)

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September 10, 2009 — Category: Knowledge Base

iPod shuffle (3rd generation): About headphone compatibility

iPod shuffle (3rd generation) includes the Apple Earphones with Remote. The buttons on the remote (shown below)?are used to control audio volume and playback of content on iPod shuffle (more…)

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September 10, 2009 — Category: Knowledge Base

Can’t connect to the iTunes Store

If iTunes cannot access the iTunes Store, it might display this alert message: “Cannot connect to the iTunes Store. (more…)

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September 10, 2009 — Category: Knowledge Base

Create an iTunes App Store account without a credit card

To create an iTunes App Store account without a credit card please follow the steps below. In order to create an account without a credit card, you must make sure you are in the App Store, not the iTunes Store. Note: These steps are for creating an iTunes App Store account on your computer (more…)

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September 10, 2009 — Category: Knowledge Base

MacBook (Late 2007) and later, MacBook Pro (Early 2008) and later, and MacBook Air: Key placement and functionality

Learn about the key placement and functionality on MacBook (Late 2007) and later, MacBook Pro (Early 2008) and later, and MacBook Air computers. (more…)

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September 10, 2009 — Category: Knowledge Base

iTunes 9: Understanding the "Automatically Add to iTunes" folder.

iTunes 9 or later uses the “Automatically Add to iTunes” folder to automatically import iTunes-compatible content into your iTunes library. (more…)

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September 10, 2009 — Category: Knowledge Base

App Store Frequently Asked Questions (FAQ)

The App Store is a place where you can download new applications for your iPhone or iPod touch. You can browse the App Store on your computer with iTunes, or by tapping App Store on your iPhone or iPod touch. (more…)

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September 10, 2009 — Category: Knowledge Base