Knowledge Base




Managed Client: How to manage Control Features in iTunes 8.1 or later

This document applies to iTunes 8.1 or later and Macintosh computers?managed by?Mac OS X Server v10.5 via Workgroup Manager only. Workgroup Manager is an administrative tool included with Mac OS X Server (more…)

September 26, 2009 — Category: Knowledge Base

Logic Pro 9.0.1: Logic quits unexpectedly when opening a project with TDM

When you open a project that contains TDM plug-ins on DAE audio tracks, Logic Pro 9.0.1 quits unexpectedly. This can also happen when you add a TDM plug-in to an audio track in a fresh project or a DAE/TDM template. (more…)

September 25, 2009 — Category: Knowledge Base

Mac OS X 10.4, 10.5: Preview – TIFF images exported to JPEG may appear inverted

If you export CMYK images as JPEG from the Mac OS X Preview application, colors in the JPEG image may appear inverted when displayed in third-party applications. (more…)

September 25, 2009 — Category: Knowledge Base

AT&T: Enabling MMS on iPhone 3G and iPhone 3GS

MMS (Multimedia Messaging Service) is now available to AT&T customers on the following iPhone models*: iPhone 3G iPhone 3GS Follow the steps in this article to update your iPhone and enable MMS. * MMS is not available on the original iPhone (more…)

September 25, 2009 — Category: Knowledge Base

Trouble installing iTunes or QuickTime for Windows

If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting suggestions described in this article. (more…)

September 25, 2009 — Category: Knowledge Base

About iPhone carrier settings updates in iTunes

iTunes 7.7 and later has the ability to update the carrier-specific settings on iPhone with iPhone 2.0 software?or later. Carrier settings updates are small files (about 10k) that are downloaded from iTunes to be installed on your iPhone. The carrier settings can include updates to the default APN (how iPhone accesses the carrier’s cellular data network), special dialing codes at Settings > Phone > [Carrier] Services, default settings for Stocks, Maps, Weather, and other items (more…)

September 24, 2009 — Category: Knowledge Base

Mac OS X: About This Mac "build" information

Learn about build versions, such as “Build 10B504″, which appear in the About This Mac window and System Profiler. (more…)

September 23, 2009 — Category: Knowledge Base

About the "Ignoring trackpad when mouse is present" option on computers with a Multi-Touch trackpad

Are you trying to locate the “Ignore trackpad when mouse is present” trackpad option on the Trackpad tab in Keyboard & Mouse System Preferences, or—if using Mac OS?X v10.5.6 or later—the Trackpad System Preferences on your MacBook, MacBook Pro, or MacBook Air computer with a Multi-Touch trackpad? (more…)

September 23, 2009 — Category: Knowledge Base

Mac OS X v10.6: "The system was unable to unlock your login keychain" alert after logging in

After entering your username and password at the login window in Mac OS?X?v10.6 Snow Leopard, you may see this alert: “The system was unable to unlock your login keychain” (With three buttons:?”Continue login”, “Create New Keychain”, “Update Keychain Password”.) ? This may happen if you changed your login keychain password or user password (so they are now different passwords), while started from the Mac OS?X v10.6 Install DVD. (more…)

September 23, 2009 — Category: Knowledge Base

Final Cut Server: "Unable to launch the application" alert may appear when launching Final Cut Server client

After upgrading your operating system or installing an update to Java on a client system, launching a Final Cut Server client application that previously worked as expected may cause an “Unable to launch the application” alert to appear. ? (more…)

September 22, 2009 — Category: Knowledge Base