Knowledge Base




Sending SMS messages requires a valid 10-digit mobile number (United States)

When sending an SMS message to a contact that has a 7-digit phone number stored, you may receive the following SMS message from a wireless carrier generated number: “Error Invalid Number. Please re-send using a valid 10-digit mobile number or valid short code.” The intended recipient of the SMS text message will not receive the message that was attempted. (more…)

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November 30, 2009 — Category: Knowledge Base

Mac OS X Server v10.5, v10.6: Cache file grows out of bounds when using authenticated web proxy

A cache file may grow out of bounds when Server Admin checks for server software updates from behind an authenticated web proxy. This issue affects Mac?OS?X?Server v10.5 and Mac?OS?X?Server v10.6. In some situations, the cache file may rapidly fill all free space on the boot volume and cause the server unexpectedly stop or restart (more…)

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November 30, 2009 — Category: Knowledge Base

Mac OS X Server: Changes made to /etc/smb.conf not retained after update or upgrade

Changes made to /etc/smb.conf may not be retained after some software updates or upgrades in Mac OS?X?Server v10.4 through v10.6. (more…)

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November 30, 2009 — Category: Knowledge Base

Apple Portables: Advanced tips for Sudden Motion Sensor

Beginning with the PowerBook G4 (12-inch, 1.5GHz), PowerBook G4 (15-inch, 1.67/1.5GHz),? PowerBook G4 (17-inch, 1.67GHz), and iBook G4 (Mid 2005), Apple portable computers feature a Sudden Motion Sensor. Intel-based Apple portables such as the MacBook, MacBook Pro, and MacBook Air also make use of the Sudden Motion Sensor. Sudden Motion Sensor technology is built-in protection for the hard disk, designed to help prevent disk issues if the computer is dropped or if it senses unusually strong vibration. (more…)

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November 25, 2009 — Category: Knowledge Base

How to identify MacBook models

In May 2006, Apple introduced the first generation black or white MacBook computer. A unibody aluminum MacBook was subsequently introduced in October 2008. Then in October 2009, a unibody polycarbonate MacBook was introduced.? Use the information below to help you determine which model you have. (more…)

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November 25, 2009 — Category: Knowledge Base

Apple Portables: Using the Multi-Touch glass trackpad

Use the trackpad to move the cursor and click, scroll, tap, double-tap, and drag. Unlike typical trackpads, this MacBook and MacBook Pro trackpad is a button in itself; you can click almost anywhere on the trackpad. (more…)

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November 25, 2009 — Category: Knowledge Base

Apple Portables: Tips for using the Multi-Touch glass trackpad

Unlike typical trackpads, the new MacBook and MacBook Pro glass trackpad surface is a button in itself; you can click almost anywhere on the trackpad.? Learn about some helpful tips to use your trackpad. (more…)

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November 25, 2009 — Category: Knowledge Base

MacBook (13-inch) through MacBook (13-inch, Mid 2009): External ports and connectors

The external ports and connectors of a MacBook can be found on the left side of the computer. (more…)

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November 25, 2009 — Category: Knowledge Base

MacBook (13-inch, Aluminum, Late 2008): External ports and connectors

Learn about the available ports and connectors for the?MacBook (13-inch, Aluminum, Late 2008). (more…)

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November 25, 2009 — Category: Knowledge Base