Knowledge Base



Address Book: Printing mailing labels or envelopes with multiple names

When using Address Book in Mac OS X v10.4 through v10.5.8 to print mailing labels or envelopes, the names that print above the address will include the prefix, suffix, first, middle, and last names on the card you have selected, along with any related names on the card that are labeled as spouse, partner, child, father, mother, parent, brother, or sister. (more…)

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December 15, 2009 — Category: Knowledge Base

iPhone: What to do if iTunes for Windows is stuck syncing calendars

Customers that use MobileMe to sync calendars with Microsoft Outlook may find that when using iTunes for Windows to sync calendars to an iPhone the sync process may not complete. The “Syncing calendars with iPhone” progress bar remains in the iTunes window. (more…)

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December 15, 2009 — Category: Knowledge Base

Epson Printer Drivers v2.2 for Mac OS X v10.6.1

About Epson Printer Drivers v2.2 for Mac OS X v10.6.1 This download includes the latest Epson printing and scanning software for Snow Leopard. Requires Mac OS X v10.6.1 or later (more…)

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December 15, 2009 — Category: Software Updates

Lexmark Printer Drivers v2.2 for Mac OS X v10.6

About Lexmark Printer Drivers v2.2 for Mac OS X v10.6 The Lexmark Printer Driver Update includes the latest drivers for printers you have used on your system. For information about supported printer models, see this website (more…)

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December 15, 2009 — Category: Software Updates

iPhone: Troubleshooting received calls or SMS messages not matching a contact’s mobile number

If one or more of the following issues occurs: Received call does not match saved Contact with same mobile number. Received SMS does not match saved Contact with same mobile number. Received call or SMS while the sender is roaming on another carrier’s network does not match saved Contact with same mobile number. (more…)

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December 15, 2009 — Category: Knowledge Base

iPhone: Troubleshooting voicemail issues

If you are unable to access or set up voicemail for the first time, or after updating to iPhone 2.0 software or later, and encounter one of the following symptoms: – Tapping Phone > Voicemail displays the following screen: or – Tapping and holding ‘1′ for more than 2 seconds on Phone > Keypad does not contact your voicemail. (more…)

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December 14, 2009 — Category: Knowledge Base

Using an iPhone without a wireless service plan

If you upgrade your iPhone to a newer model or cancel your wireless service account/tariff for your?iPhone, it is possible to continue using your older iPhone without an active cellular service (using it with Wi-Fi only). (more…)

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December 14, 2009 — Category: Knowledge Base

SHOW (Korea): About iPhone Location Services

iPhone applications can use Location Services to determine your current position. (more…)

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December 14, 2009 — Category: Knowledge Base

Mac OS X v10.6: Third-party plugins for Mail do not work after a Mac OS X update

Third-party plugins for Mail may not work after installing a Mac OS?X?v10.6 update, such as the Mac OS X v10.6.2 Update. (more…)

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December 14, 2009 — Category: Knowledge Base

Mac OS X v10.6: VoiceOver manuals available in Braille

Two kinds of VoiceOver manuals for Mac OS X v10.6 are available in Braille: An embossed printed version, and an electronic .BRF version. (more…)

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December 11, 2009 — Category: Knowledge Base