Knowledge Base




MobileMe: Help not accessible in Backup 3.2

When trying to access the Help content in Backup 3.2, you see the message “Help Viewer cannot open this content.” (more…)

April 30, 2010 — Category: Knowledge Base

iPad: Using Bluetooth headsets and keyboards

You can use iPad with many Bluetooth accessories*, including: Stereo headphones Stereo headsets Keyboards This article outlines basic setup and troubleshooting suggestions for using Bluetooth accessories with iPad. (more…)

April 30, 2010 — Category: Knowledge Base

iPad: Understanding Location Services

This article gives an overview of how the iPad uses Location Services to determine your location. (more…)

April 30, 2010 — Category: Knowledge Base

MacBook Pro (15-inch, Mid 2010): Left and right speaker balance

Learn about the left and right speaker balance on the MacBook Pro (15-inch, Mid 2010). (more…)

April 30, 2010 — Category: Knowledge Base

About integrated video on Intel-based Macs

About shared memory Some Intel-based Apple computers feature both an integrated Graphics Processing Unit (GPU) and a discrete GPU.? Others may feature only one GPU, which can be either an integrated or discrete GPU.? While a discrete GPU provides high performance graphics support using discrete video memory, it consumes greater amounts of power than an integrated GPU.? An integrated GPU provides effective graphics support using much less power and shares video memory with the main system. For Mac computers with two GPUs, you can use Mac OS X to decide which GPU to use for rendering graphics.? Select the integrated GPU for longer battery run-time when high performance graphics is not required, or if you’re using applications with demanding graphics, select the discrete GPU (more…)

April 30, 2010 — Category: Knowledge Base

AirPort Extreme (802.11n) and Time Capsule: USB storage device supported formats and protocols

You can connect USB-based storage devices to the following AirPort and Time Capsule wireless access points: AirPort Extreme Base Station/802.11n AirPort Extreme Base Station/802.11n, Simultaneous Dual-Band AirPort Extreme Base Station/802.11n, Simultaneous Dual-Band II Time Capsule Time Capsule, Simultaneous Dual-Band Time Capsule, Simultaneous Dual-Band II This article explains which formats and protocols are supported. (more…)

April 30, 2010 — Category: Knowledge Base

iTunes Store: Film rental usage rights in Europe

You can rent films from iTunes and watch them with your Mac or Windows computer, iPhone, iPad, supported video-enabled iPod*, or on your TV using your Apple TV. A “rental” is a time-limited download of a film. Film rentals are currently available in the U.K., Ireland, Germany, and France. (more…)

April 30, 2010 — Category: Knowledge Base

Xsan: Ensuring that files or folders go to the intended affinities

In order to force a file to relocate to the storage pool(s) specified by a folder’s affinity, the file must be physically copied or re-written, not copied via the Finder or via a mv command. (more…)

April 30, 2010 — Category: Knowledge Base

iPad Wi-Fi + 3G: About APN settings

This article explains how to view or edit the Access Point Name (APN) for Cellular Data services on iPad. The APN defines the network path for all Cellular Data connectivity (more…)

April 30, 2010 — Category: Knowledge Base