Knowledge Base



Mac OS X: Activity Monitor shows one CPU Usage graph on systems with more than four cores

In Activity Monitor, the CPU Usage and history show a separate graph for each core if the Mac has four processor cores or less, but a single graph if there are more than four cores. (more…)

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May 28, 2010 — Category: Knowledge Base

iMovie ‘09: Not all video file formats import into iMovie

Some video files will either not import into iMovie ’09 via File > Import > Movies, or have playback issues after you import them if the video is encoded in an incompatible format. (more…)

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May 28, 2010 — Category: Knowledge Base

iMovie ‘09: iMovie may not load or recognize iPhoto Videos

If you are using Mac OS X v10.6 Snow Leopard, iMovie ‘09 may not recognize iPhoto Videos in the iMovie Event Library. This can occur because some older video file formats need to have QuickTime Player 7 installed in order to play. (more…)

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May 28, 2010 — Category: Knowledge Base

MobileMe: Issues sending messages in Mail or other email applications

The following alert message may appear when sending a message from your me.com or mac.com account in Mac OS X Mail: “This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: An error occurred while delivering this message via the smtp server: [your-configured-server].” A similar message may appear in other email applications not made by Apple when trying to send a message via your me.com or mac.com account. (more…)

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May 28, 2010 — Category: Knowledge Base