Knowledge Base




iTunes: Synced photos without extensions do not appear on iPhone, iPad, iPod, or Apple TV

If you use iTunes to sync photos from your computer to an iPhone, iPad, iPod, or Apple TV, photos that do not have a file extension (such as .jpg, .bmp, or .gif) may not appear on your device after you sync them. (more…)

May 3, 2010 — Category: Knowledge Base

iPad: How to transfer or sync content to your computer

This article outlines how to enable syncing in iTunes to transfer content from your device to your computer. (more…)

May 3, 2010 — Category: Knowledge Base

iPhone, iPad, iPod touch: AppleMobileDeviceSync stops responding or information does not sync

When syncing your iPhone, iPad, or iPod touch using iTunes 9 or later, one of the following may occur: You see an error saying that AppleMobileDeviceSync has stopped responding The sync completes, but nothing changes on your computer or iPhone, iPad, or iPod touch Older files on your computer related to OpenSSL,?but often included with other software,?may cause a conflict when they are in some system locations. (more…)

May 1, 2010 — Category: Knowledge Base