Knowledge Base



Magic Trackpad: How to locate the serial number

Learn where to locate the serial number on your Magic Trackpad. (more…)

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August 6, 2010 — Category: Knowledge Base

iTunes: Photo sync creates iPod Photo Cache folder

When you use iTunes to sync photos to iPhone, iPad, or iPod, iTunes creates a folder called “iPod Photo Cache” in the top level of the folder you selected for your photos. Picking another folder to sync does not erase the previous iPod Photo Cache folder (more…)

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August 3, 2010 — Category: Knowledge Base

RAW images and MP4 video files cannot be captured directly from Sony NEX-3 or NEX-5 camera

When you connect a Sony NEX-3 or NEX-5 camera to your computer via USB, RAW images and MP4 videos you’ve shot do not show up via Image Capture, iPhoto, or Aperture. However, JPEG images do show up as expected. (more…)

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August 2, 2010 — Category: Knowledge Base