Knowledge Base



Magic Trackpad: Avoiding unintentional clicks

Learn what to do if your supported Mac portable trackpad or Magic Trackpad unexpectedly appears to select (or drag across) a given area on the display after you install Magic Trackpad and Multi-Touch Trackpad Update 1.0. (more…)

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September 3, 2010 — Category: Knowledge Base

Mac OS X Server v10.6: Server may not receive DHCP-supplied network settings with default firewall rules

Mac?OS?X?Server v10.6 may not receive an IP?address for a network interface if the Firewall service is enabled with the default firewall rules. If the interface is configured to use DHCP then it will not receive an IP?address or other network configuration information. (more…)

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September 3, 2010 — Category: Knowledge Base

Mac OS X Server v10.5, v10.6: Symlinks in FTPRoot for FTP-enabled share points must be manually removed

The optional FTP service automatically generates symlinks to the appropriate share paths inside of the configured FTPRoot folder. (more…)

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September 3, 2010 — Category: Knowledge Base

iMac (Mid 2010): Using the correct Mac OS X system software

Learn what to do if your iMac (21.5-inch, Mid 2010)?or iMac (27-inch, Mid 2010) exhibits symptoms that indicate the wrong Mac OS?X system software is installed. Symptoms may include: Upon opening iMovie, a message states that iMovie requires a graphics card that is compatible with Quartz Extreme and that one or more of your graphics cards do not support Quartz Extreme.? The computer may not go to sleep when you choose Sleep from the Apple (?) menu. (more…)

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September 2, 2010 — Category: Knowledge Base

iTunes Store: How to rent TV Shows

You can rent TV Shows from the iTunes Store and watch them on your Mac or Windows computer, iPhone, or iPod touch.1 (more…)

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September 2, 2010 — Category: Knowledge Base

About the security content of iTunes 10

This document describes the security content of iTunes 10, which can be downloaded and installed via Software Update preferences, or from Apple Downloads. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website (more…)

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September 2, 2010 — Category: Knowledge Base

iTunes Store: TV episode rental frequently asked questions (FAQ)

See the frequently asked questions below to learn more about renting TV episodes from the iTunes Store. Note:?TV rentals are currently only available in the US. (more…)

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September 2, 2010 — Category: Knowledge Base

Mac Pro (Mid 2010): Kernel panic when installing or restarting Parallels Desktop 5 for Mac

Certain Mac Pro (Mid 2010) configurations may exhibit a kernel panic or otherwise appear unresponsive after you install Parallels Desktop 5 for Mac virtualization software or after you restart the computer.? You may also experience a kernel panic using the Parallels virtualization engine in 32-bit mode. ? (more…)

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September 1, 2010 — Category: Knowledge Base