Knowledge Base



iOS: Recommended settings for Wi-Fi routers and access points

The following Wi-Fi base station (or Wi-Fi router) settings are recommended for all iPhone, iPad, and iPod touch devices. These settings will help ensure maximum performance, security, and reliability when using Wi-Fi. Wi-Fi base stations are?802.11a/b/g/n access points that include AirPort Extreme Base Stations, AirPort Express, and Time Capsule (more…)

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December 3, 2010 — Category: Knowledge Base

Server Monitor is unresponsive when configuring LOM

Server Monitor may become unresponsive when configuring Lights Out Management (LOM). (more…)

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December 2, 2010 — Category: Knowledge Base

Spanish keyboard: Unexpected character typed when certain keys are pressed

Customers using Spanish keyboards may observe that some of the key combinations, such as Shift + 6 and Shift + 7, do not generate the expected characters. (more…)

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December 2, 2010 — Category: Knowledge Base

Apple USB Modem: System requirements

To use the Apple USB modem, your Mac computer must meet one of these requirements: Have an Intel processor running Mac OS X v10.4.3 or later in 32 bit mode. Have a PowerPC processor with Mac OS X v10.4.2 or later. (more…)

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December 2, 2010 — Category: Knowledge Base

MacBook Air: Frequently Asked Questions about Software Reinstall Drive

Find answers to questions you might have about the MacBook Air Software Reinstall Drive. (more…)

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December 2, 2010 — Category: Knowledge Base

MacBook Air: Frequently Asked Questions about Software Reinstall Drive

Find answers to questions you might have about the MacBook Air Software Reinstall Drive. (more…)

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December 2, 2010 — Category: Knowledge Base

MacBook Air (Late 2010): Troubleshooting slow startup or wake from standby

Learn how to troubleshoot your MacBook Air (Late 2010) if it seems to take longer than usual to start up or if it seems slow to wake from sleep or standby. (more…)

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December 1, 2010 — Category: Knowledge Base

MacBook Air: Cannot select Ethernet during Setup Assistant

After you start up your MacBook Air for the first time and connect a USB Ethernet adapter during the Setup Assistant, the Setup Assistant may not allow you to select Ethernet to transfer your information from another Mac or to configure your Internet connection. (more…)

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December 1, 2010 — Category: Knowledge Base