Knowledge Base




Final Cut Pro X: Timecode of selected media in the Inspector may not display as expected

When viewing the timecode of selected media in the Inspector, you may notice that it may not display as expected. (more…)

June 21, 2011 — Category: Knowledge Base

Compressor 3.5.3 & 4.0, Apple Qmaster: Network interface changes are not detected until Compressor is restarted

If you make changes to Network Interfaces in the Network pane of System Preferences, Compressor may not recognize the changes. (more…)

June 21, 2011 — Category: Knowledge Base

Compressor 4: Issues applying a setting to effects-intensive Final Cut Pro X projects sent to Compressor

It may take longer than expected for the preview window to display the first frame. This can occur when sending an effects-intensive Final Cut Pro X project to Compressor and applying a Compressor setting for transcoding. (more…)

June 21, 2011 — Category: Knowledge Base

Final Cut Pro X: Movie files from iTunes, iPhoto, and Aperture do not appear in the media browser

Movie files located in iTunes, iPhoto, or Aperture will not be viewable in the Media Browser in Final Cut Pro X. (more…)

June 21, 2011 — Category: Knowledge Base

Final Cut Pro X: Options for importing media from photo-based devices

Devices that are primarily photo devices, but also have the capability of recording video onto media cards, may not import video media into Final Cut Pro as expected. (more…)

June 21, 2011 — Category: Knowledge Base

Motion 5: Imported Photoshop files in CMYK color may not behave as expected

Photoshop (.psd) fIles you import in CMYK?color may not behave as expected. (more…)

June 21, 2011 — Category: Knowledge Base

Motion 5, Motion 4: Motion projects cannot be previewed in finder or QuickTime Player

When Motion 5 is installed on a system that also has Motion 4 installed, the ability to preview Motion 4 projects in the Finder or QuickTime Player will no longer work as expected. (more…)

June 21, 2011 — Category: Knowledge Base

Compressor 4.0: Batch files created with Compressor 3.5.3 open with Compressor 4.0

Batch files created with Compressor 3.5.3 open in Compressor 4.0 when you double-click to open them. (more…)

June 21, 2011 — Category: Knowledge Base

Final Cut Pro X, Motion 5, Compressor 4: "Please see if your boot volume has sufficient space" alert when sharing to an LG Blu-ray drive

When attempting to write data via an LG Blu-ray drive by using the “Share to Blu-ray Disc” function, the alert “Please see if your boot volume has sufficient space” may appear. (more…)

June 21, 2011 — Category: Knowledge Base

Final Cut Pro X: Keyboard commands may conflict with Spaces keyboard commands

The keyword editor’s keyboard shortcut commands in Final Cut Pro X may conflict with Mac OS X Spaces. (more…)

June 21, 2011 — Category: Knowledge Base