Knowledge Base



iPod nano (6th generation): Controlling iPod nano during a workout

You can use your iPod nano (6th generation) button controls to pause and resume your workout, change songs, hear spoken feedback, or switch to a PowerSong for extra motivation. If you use Apple headphones with a remote, you can control your workout with the remote. (more…)

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October 28, 2011 — Category: Knowledge Base

Troubleshooting printer issues in OS X Lion and Mac OS X v10.6

Use this article to troubleshoot printer issues in OS X Lion and Mac OS X v10.6 Snow Leopard. (more…)

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October 27, 2011 — Category: Knowledge Base

WatchGuard XCS 9.2 Update 1 Now Available:

Simplified Email Encryption, Enhanced Protection from Malware, and Extended Web Security with HTTPS Traffic Scanning October 18, 2011 As part of our ongoing efforts to improve the effectiveness of WatchGuard XCS appliances to protect from data loss, new viruses and malware, and to enhance HTTPS web security, WatchGuard is pleased to announce the availability of XCS 9.2 Update 1. (more…)

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October 27, 2011 — Category: Security Alerts

About the security content of QuickTime 7.7.1

This document describes the security content of QuickTime 7.7.1. (more…)

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October 26, 2011 — Category: Knowledge Base

Mac OS X v10.6, iChat: "Get an iChat account" option does not work

iChat’s “Get an iChat account” no longer works in Mac OS?X?v10.6.x. (more…)

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October 26, 2011 — Category: Knowledge Base

iOS 5: List of available trusted root certificates

These trusted root certificates are preinstalled with iOS 5. When IT administrators create Configuration Profiles for iPhone, iPad, ?or iPod touch using the iPhone Configuration Utility, these certificates do not need to be included. (more…)

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October 25, 2011 — Category: Knowledge Base

MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. (more…)

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October 24, 2011 — Category: Knowledge Base

iOS 5: Font list

Learn which fonts are used in iOS 5. (more…)

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October 24, 2011 — Category: Knowledge Base

Mac OS X Server: "Apply System Configuration Settings" workflow only applies to NetRestore and NetBoot images

The “Apply System Configuration Settings” workflow action in System Image Utility only applies to NetRestore and NetBoot images. (more…)

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October 20, 2011 — Category: Knowledge Base

Using AirPlay

With AirPlay, you can wirelessly stream videos, music, and photos from your iPhone, iPad, or iPod touch to Apple TV (2nd generation) and stream music to AirPlay speakers or receivers, including AirPort Express. You can also wirelessly stream videos and music from your computer to Apple TV (2nd generation) and stream music to AirPlay speakers or receivers, including AirPort Express. (more…)

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October 20, 2011 — Category: Knowledge Base