Knowledge Base




iTunes for Windows / Safari for Windows: Quits unexpectedly

iTunes for Windows (versions 9.2 and 9.2.1) may quit unexpectedly during sync or backup with iPhone, iPod touch, or iPad. iTunes may display the following alert messages: “SyncServer has stopped working” (or a similar message) “MobileDeviceHelper has stopped working” Safari 5 for Windows may also quit unexpectedly. (more…)

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July 28, 2010 — Category: Knowledge Base

About the security content of Safari 5.0.1 and Safari 4.1.1

This document describes the security content of Safari 5.0.1 and Safari 4.1.1. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website (more…)

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July 28, 2010 — Category: Knowledge Base

About Apple Battery Charger

Learn about the Apple Battery Charger, which types of batteries are supported, what the indicator lights mean, and tips for optimal usage. ?? (more…)

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July 27, 2010 — Category: Knowledge Base

About Apple Magic Trackpad Update 1.0 for Windows

This update adds support for the Apple Magic Trackpad on Windows operating systems for use with Boot Camp. (more…)

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July 27, 2010 — Category: Knowledge Base

About Magic Trackpad and Multi-Touch Trackpad Update 1.0

Learn about Magic Trackpad and Multi-Touch Trackpad Update 1.0, which features it includes, which Mac computers should apply the update, and how to install the update. (more…)

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July 27, 2010 — Category: Knowledge Base

iMac (Mid 2010): Memory specifications

Learn which kinds of memory to use with your iMac (21.5-inch, Mid 2010) and iMac (27-inch, Mid 2010). (more…)

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July 27, 2010 — Category: Knowledge Base

Locating your iMac Serial Number

To learn where the serial number is located on your iMac, first identify which model of iMac you have. Use the information in these linked documents to find your iMac’s serial number. (more…)

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July 27, 2010 — Category: Knowledge Base

iPhone: Understanding the ‘Restore Needed’ message

In some cases, iPhone may not show up in iTunes under Devices while displaying the following error message: (more…)

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July 26, 2010 — Category: Knowledge Base

How to back up your data and set up as a new device

You may want to restore your iPhone, iPad, or iPod touch and set it up as new to troubleshoot an issue. Take steps to preserve your data before restoring as new by following this article. (more…)

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July 26, 2010 — Category: Knowledge Base