Knowledge Base



iTunes Store: How to set up a bank card and add money to your account in China

On the App Store in China, you can choose to use a Chinese bank card to add credit to your App Store account (Apple ID). The following describes how to add money from your bank card. (more…)

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November 17, 2011 — Category: Knowledge Base

iTunes Store: How to remove a review you’ve written

As an iTunes Store customer, you can write reviews on items that you have purchased or are familiar with, such as albums, movies, or Apps. (more…)

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November 17, 2011 — Category: Knowledge Base

How to manage unused iTunes Gift Card and Gift Certificate balances

Learn how to manage unused iTunes store credit from redeemed iTunes Gift Cards and iTunes Gift Certificates. (more…)

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November 17, 2011 — Category: Knowledge Base

Mac OS X Server 10.3: Maximum number of print jobs, and how to change it

If you need to know the maximum number of print jobs that may be processed simultaneously, or how to change or remove the limit, then you’re in the right place. (more…)

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November 16, 2011 — Category: Knowledge Base

Mac OS X: Back to My Mac requires AirPort base station or UPnP-capable third-party router

The Back to My Mac feature of Mac OS?X?is designed to work seamlessly with compatible AirPort base stations. (more…)

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November 15, 2011 — Category: Knowledge Base

GarageBand for iOS: Audio may not switch outputs with Apogee Jam

If you are using an Apogee Jam and you connect or remove external speakers or headphones from the headphone jack, audio may not switch to play through the built in speaker, external speakers, or headphones. (more…)

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November 15, 2011 — Category: Knowledge Base

iOS AirPort Utility: After removing power from an AirPort Base Station, the device is still shown in Network view

If you remove power from an AirPort base station that is currently shown in the Network view of AirPort Utility, the device may continue to appear for up to an hour, even though it isn’t available. (more…)

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November 14, 2011 — Category: Knowledge Base

iTunes Store: How to subscribe to iTunes Match

iTunes Match is a feature of iTunes in the Cloud that allows you to access your entire personal music library from any computer with iTunes 10.5.1 or later installed or any iOS 5.0.1 or later device with an active Internet connection. iTunes Match requires an annual subscribtion of $24.99 a year (more…)

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November 14, 2011 — Category: Knowledge Base

Unable to browse or join AirPort network after setup with Windows XP Service Pack 3

You may notice that you cannot browse available wireless networks after setting up your AirPort wireless product using AirPort Utility and Windows XP Service Pack 3. You may receive an error message when you click “View Available Wireless Networks” using Windows or otherwise attempt to join an AirPort wireless network (more…)

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November 14, 2011 — Category: Knowledge Base

iTunes Store: How to delete songs from iCloud

Use the steps in this article in instances when you might need to delete a song or music video from iCloud. (more…)

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November 14, 2011 — Category: Knowledge Base